Terms of service

Terms of Service

1. Overview

This website is operated by kanzaya. By visiting our site or purchasing from us, you agree to these Terms of Service.

2. Products & pricing

All prices are displayed in UAE Dirhams (AED) and include VAT where applicable.
We reserve the right to modify prices and product availability at any time; changes do not affect orders already confirmed.
Product images are for illustration; minor variations may occur.

3. Orders & payment

We accept card payments and Cash on Delivery (COD) within the UAE.
COD orders may require phone confirmation before dispatch. We reserve the right to cancel orders we cannot confirm.
We may refuse or cancel any order suspected of fraud or placed with inaccurate information; any amount paid will be refunded.

4. Delivery

Delivery is available within the United Arab Emirates as described in our Shipping Policy. Delivery estimates are indicative and not guaranteed.

5. Returns

Returns and refunds are handled according to our Refund Policy.

6. Limitation of liability

To the maximum extent permitted by law, our liability for any claim arising from a purchase is limited to the amount you paid for the relevant product.